Customer policies & service guidelines

Our standard pricing is based on vehicles in normal condition. Vehicles with excessive dirt, heavy stains, excessive pet hair, large amounts of trash, strong odors, or other conditions that require significantly more time may be subject to an additional charge. Any additional charge will be discussed before extra work is performed.

Please remove all personal belongings, valuables, documents, money, and other items before the detail begins. Any items left inside the vehicle once the detailing process begins may be treated as unwanted and discarded. G's Detailing is not responsible for personal items left in the vehicle.

Customers are responsible for removing valuables, electronics, firearms, important documents, and other personal property. Please do not leave anything in the vehicle that you do not want handled during the cleaning process.

G's Detailing is not responsible for pre-existing damage, worn or peeling surfaces, loose trim, damaged buttons, cracked plastics, failing leather, paint defects, or other issues that may become noticeable during cleaning. We will use reasonable care during the service.

We will do our best to remove stains, odors, pet hair, and other buildup. However, some stains, odors, discoloration, scratches, or damage may be permanent and cannot be guaranteed to come out completely.

Exterior cleaning and paint protection improve the appearance and help protect the vehicle, but they do not guarantee removal of every scratch, stain, oxidation, or paint defect. Results depend on the condition of the vehicle.

Please have the vehicle available at the scheduled time and location. Delays or changes to the appointment should be communicated as soon as possible so we can keep the schedule running smoothly.

A $26 deposit is required to hold every appointment — your date and time aren't reserved until the deposit (or pay-in-full payment) is received. The deposit is applied to the cost of your detail. Need to reschedule? Call 985-348-8682 as soon as possible and we'll apply your payment toward your new appointment.

All payments to G's Detailing, including deposits and pay-in-full payments, are final and non-refundable. Your payment reserves your appointment time and the supplies, equipment, and travel required for your detail. If you need to reschedule or cancel, call us at 985-348-8682 as soon as possible and we will apply your payment toward your rescheduled appointment. If we are unable to perform the service, you will receive a full refund.

By booking a service with G's Detailing, the customer acknowledges these policies and agrees that the service and pricing may be adjusted when a vehicle requires work beyond a standard detail.